Good News!

After days of negotiations in early May, Qizhouke Cross-border Pharmaceutical Platform officially sealed a cooperation deal with SF International. Qizhouke has launched the dedicated SF International logistics access, enabling all orders to be delivered via SF International Logistics.

This powerful alliance effectively solves the pain points of slow delivery and unclear customs clearance status. Customers can check real-time customs clearance progress via the China Customs Mobile App, and track the full international logistics route starting from Laos on the official SF website or SF mobile app. The whole delivery process of goods dispatched from Qizhouke Pharmacy is fully transparent and traceable, bringing faster delivery and greater peace of mind.

I. Core Highlights of Logistics Upgrade

✅ Authorized Official Logistics with Reliable QualityAll direct-mail orders from Laos are exclusively delivered by SF International. Standardized procedures are adopted throughout the whole process including goods dispatch from Laos overseas warehouses, international transportation, customs clearance and final domestic distribution. It ensures predictable delivery time and maximum parcel safety, eliminating all your logistics concerns.

✅ Real-time Customs Clearance Inquiry via Official Customs PlatformSeamlessly connected with the official China Customs system, every Laos-origin parcel supports real-time customs status inquiry on the China Customs mobile application and mini-program, including pending declaration, under inspection and customs released. You can keep track of the clearance progress clearly without unnecessary waiting.

✅ Full Transparent & Traceable Whole-course LogisticsSF International synchronizes complete shipment information starting from Laos. You can check the sending address of Laos overseas warehouse, every international transit node and domestic delivery route in real time. The entire logistics journey is fully open, traceable and fully controllable.

II. Dual-Platform Tracking Guide (Learn in 1 Minute)

(1) China Customs Applet: Check Customs Clearance Status

1. Open WeChat, search for the China Customs Mini Program, and complete real-name authentication & registration.

Important Reminder: Please fill in the patient’s real name and ID number exclusively, which must be consistent with the ID information and recipient details submitted on the Qizhouke platform. Other information such as phone numbers and usernames can be set freely with no restrictions.

2、Find Personal Parcel Status Inquiry on the homepage.

3、Enter the SF waybill number and click to inquire.

4、Check real-time customs clearance status: Pending Declaration, Customs Inspection, Customs Released, Pending Delivery

(2) SF Official Website: Check Complete Logistics Tracks (Including Laos Shipment Information)

1. Visit SF official website: https://www.sf-express.com/chn/sc/waybill/listClick Track Shipment, enter the SF waybill number to view the detailed logistics routes from Laos to China.

2. View full information including shipment address in Laos, international transit nodes and domestic delivery records.

III. Frequently Asked Questions

Q1: Where can I get the waybill number?A: After shipment, the SF waybill number will be updated synchronously in the background of Qizhouke APP. You can check the full logistics track in My Orders - Order Details.

Q2: No information found on China Customs platform?A: ① Confirm the correct input of waybill number (SF waybill numbers usually start with SF);② It takes 1-2 working days for parcel data to be synchronized to the customs system after outbound delivery, please try again later;③ Contact Qizhouke customer service for inquiry.

Q3: Is delayed logistics update normal?A: Cross-border transportation and customs clearance are involved in international logistics, so information update may be delayed for 1 to 3 working days, which is a normal situation. You may prioritize checking customs clearance status via China Customs official platform.

Final Note

As the only platform that owns both an import & export international pharmaceutical company and offline Qizhouke pharmacies in Laos, we always take qualifications, compliance and product quality as core principles, leading the development of the cross-border pharmaceutical industry.

The official cooperation with SF International marks a major upgrade to optimize user experience. Going forward, we will keep improving logistics and after-sales service systems, deliver more reliable and hassle-free cross-border pharmaceutical services, and fully safeguard your health and legitimate rights and interests.